Presales Consultant

RM5,000 - RM10,000 monthly
  • Esker Document Automation (M) Sdn Bhd
  • Q Sentral, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Feb 12, 2020
Full time   Sales/Presales/Business Development

Job Description

Esker helps organizations around the world streamline their business document processes. From expanding our solution capabilities and global reach to passing milestones and racking up awards, we've been a busy business over the years and have no plans on slowing down.

Today, Esker is widely recognized as a leader in AI-driven process automation software all around the world. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their Purchase to Pay (P2P) and Order to Cash (O2C) processes.

At Esker, our mission isn’t to make employees fit into some pretentious, narrowly defined culture. It’s to create an environment where good work gets noticed and employee well-being is taken seriously.  If you thrive in working at a place where you can freely innovate, showcase your creativity, enjoy exchanging ideas with likeminded colleagues for continuous improvement of work efficiency and solutions for our customers, we like to hear from you.  Our close-knitted team in Malaysia is conveniently located at the heart of Kuala Lumpur Central.

Pre-Sales Consultant (Based in Kuala Lumpur, Malaysia)

Role Description:

Prepare and deliver product demonstration and presentation to customers and partners. Understand customers’ requirements and propose solutions and advices on Esker’ solutions.


Key Tasks/Duties:

  • Provide pre-sales groundworks in terms of providing market data, ensuring right prospect and customer profiles
  • Gather and understand customers’ requirement and propose customized solution to match their expectations. Advise clients on P2P and O2C business process best practices
  • Provide products and solutions knowledge, business process and solution design support to the Sales team.
  • Provide support for the Sales team throughout the entire sales cycle include sales pitches/presentations and managing customers’ expectation and timeline
  • Prepare and deliver product demonstration of Esker cloud solutions

Educational Requirements:

Bachelor or Master degree in Computer Science or Engineering

Required Work Experience:

  • At least 5 years’ experience in software pre-sales in a direct and/or channel account ownership role
  • Experience in managing full cycle complex pre-sales and presenting to multiple levels within customer organization
  • Experience in demonstrating solutions to customers or prospects
  • Proven track record of achieving sales quota of software & SaaS revenue

Essential knowledge, skills & abilities:

  • Good knowledge of Purchase to Pay and Order to Cash processes cycles, business process, technical architecture and solutions design
  • Able to write technical sales pitch, assist in building business case for sales team, respond to enquiries and highlight Esker products and solutions features and benefits
  • Good knowledge of ERP logics like SAP, JDE or Oracle (AP, FI, MM) or Accounting software (Sage, Coda, Sun Account) is a bonus
  • Able to configure software solution with some light customization using Java Script
  • Knowledge of cloud solutions is an advantage
  • Exposure with relational databases (Oracle, DB2, SQL Server), Microsoft Windows Server, integration with SAP or other major ERP is a bonus
  • General knowledge in the areas of accounting and finance is a plus 

Internal work relationships

  • Work with both Asia and Global Professional Service consulting teams on project implementation planning and resourcing, wherever needed
  • Actively participate in continual improvement of solutions and features with Esker Research & Development team and share information on field requirements, customer feedbacks and country/market intelligence
  • Work with marketing team to ensure alignment in marketing strategies and campaigns for Esker’s solutions
  • Work with Customer Experience team on on-going management of customer relationships, loyalty and support

Other Requirements:

  • Possess excellent verbal, written communication, interpersonal and presentation skills
  • Flexible to travel (domestic and/or international) to meet business needs. 
  • Strong analytical and problem-solving skills


  • Fluent in English
  • Mandarin, Cantonese or French is a plus


Years of experience

5 - 10 years  

Job Industry

IT / Software  

Required Languages

English,   Bahasa Malaysia,   Mandarin  

Do you accept foreigners


Required Skills

P2P, O2C, Account Payable workflow, Javascript, ERP logics like SAP, JDE, Oracle (AP, FI, MM), Accounting software (Sage, Coda, Sun Account), presales