Online Content Reviewer (Direct Hiring - Malaysia based company) [Korean & Japanese Speakers]

RM7,500 - RM8,500 monthly
  • SELPEO Recruitment
  • Penang, Malaysia
  • Jan 06, 2020
Contract   Search Marketing Strategists Web Administrators

Job Description

We are currently supporting a company that specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. It is a diverse office where you can also share & learn different languages &a cultures from your colleagues. Once you got selected, you will have the chance to work with many famous global brands with vibrant work environment.

WORKING LOCATION:

Penang, Malaysia
As the third largest in Malaysia, Penang’s economy has an international focus and continues to grow. Situated at the cross-roads between the East and the West, Penang is a hub of global economic activity, ideal for reaching out to companies around the world.

JOB OVERVIEW:

As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.

ABOUT THE POSITION:

- Perform customer service and web site content management
- Ensure to be always compliant to the audit process
- Work together with Subject Matter Experts on quality scoring
- Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project
- Able to work in a team with other team members
- Able to work well with clients
- Address any ad-hoc process or technical questions

Years of experience

Fresh/No Experience Required  

Job Industry

Call Center / BPO  

Required Languages

Japanese,   Korean  

Do you accept foreigners

Yes

Additional Information (eg. Company Benefits or Project Details)

BENEFITS:

- Night shift allowance
- 1 week FREE hotel accommodation
- 13th month pay (bonus)
- One way flight ticket to Penang
- Airport pick up service

REQUIREMENTS:

- Bachelor's Degree Graduate
- Diploma Holders can be accepted (must have 5 years++ work experience)
- Willing to work in shifting schedule / night shift
- Amenable to work in Penang, Malaysia