We are currently supporting a company that specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing. It is a diverse office where you can also share & learn different languages &a cultures from your colleagues. Once you got selected, you will have the chance to work with many famous global brands with vibrant work environment.
As the third largest in Malaysia, Penang’s economy has an international focus and continues to grow. Situated at the cross-roads between the East and the West, Penang is a hub of global economic activity, ideal for reaching out to companies around the world.
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
ABOUT THE POSITION:
- Perform customer service and web site content management
- Ensure to be always compliant to the audit process
- Work together with Subject Matter Experts on quality scoring
- Collects, measures, analyzes, evaluates, interprets and summarizes data in preparation for generating reports to be used for performance evaluation of the project
- Able to work in a team with other team members
- Able to work well with clients
- Address any ad-hoc process or technical questions
- Night shift allowance
- 1 week FREE hotel accommodation
- 13th month pay (bonus)
- One way flight ticket to Penang
- Airport pick up service
- Bachelor's Degree Graduate
- Diploma Holders can be accepted (must have 5 years++ work experience)
- Willing to work in shifting schedule / night shift
- Amenable to work in Penang, Malaysia
SELPEO, well-established in 2013, is a leading Japanese/Korean-based recruitment firm for Japanese/ Korean Native for various industries across Asia.
We specialize in placing Japanese/ Korean candidates in meaningful employment across Asia within the following industry verticals.
Banking & Financial Services jobs
Technology & IT jobs
Administration & Office jobs