Contract Period : 3 Feb 2020 ~ 29 May 2020
Work Location: Kulim High Tech Park 09000 Kedah
Opening : 2
Statement of Work
a. Diploma or Bachelor’s degree with an emphasis in an IT related field or equivalent skill and knowledge.
b. Familiar with Windows Desktop Operating System and Active Directory.
c. Proficient in Hardware (PC, Printers & Peripherals) and Software (e.g. OS, Application, etc.) troubleshooting.
d. Setup and deploy based on client standards
e. Assist users on data backup/restore, etc.
f. Conduct classroom training/knowledge sharing sessions for users
g. Provide first level troubleshooting support and escalate incidents when needed
h. A team player that can work independently and under pressure.
i. Excellent communication, interpersonal and analytical skills.
j. Maintains good software and hardware inventory management.
k. Sharp analytical mind with good trouble-shooting skills
REDGroup (RED) is an IT Telecoms Project Management Provider. Red provides consultancy, project management, outsourcing, and maintenance services to Telecoms, Manufacturing and Enterprise Clients.RED provides the critical infrastructure that companies depend on, creating Information Technologies & Telecommunication Infrastructure.u00a0RED has performed specialized design, technical and maintenance services for major international telecom operators and corporate companies in the world. We bring local knowledge and global capabilities to our customers, offering innovative solutions that increase business and operational efficiency.u00a0With superior specialist expertise in Fibre Optic Networks, Telecom Services, Critical Business Environments and Telecom & IT Infrastructure Maintenance solutions we offer a full range of professional services that encompass the entire project life cycle from feasibility studies through to design, construction management, integration, maintenance service support and facilities asset management.