IT Support Technicians - Integration Project

  • REDGroup (M) Sdn Bhd
  • Kulim Hi-Tech Park, Taman Kulim Hi-tech, Kulim, Kedah, Malaysia
  • Jan 02, 2020
Contract   Computer User Support Specialists

Job Description

Contract Period : 3 Feb 2020 ~ 29 May 2020
Work Location: Kulim High Tech Park 09000 Kedah

Opening : 2

Statement of Work
a. Diploma or Bachelor’s degree with an emphasis in an IT related field or equivalent skill and knowledge.
b. Familiar with Windows Desktop Operating System and Active Directory.
c. Proficient in Hardware (PC, Printers & Peripherals) and Software (e.g. OS, Application, etc.) troubleshooting.
d. Setup and deploy based on client standards
e. Assist users on data backup/restore, etc.
f. Conduct classroom training/knowledge sharing sessions for users
g. Provide first level troubleshooting support and escalate incidents when needed
h. A team player that can work independently and under pressure.
i. Excellent communication, interpersonal and analytical skills.
j. Maintains good software and hardware inventory management.
k. Sharp analytical mind with good trouble-shooting skills

Years of experience

1 - 2 years  

Job Industry

IT / Hardware,   Manufacturing / Production  

Required Languages

English  

Do you accept foreigners

No

Required Skills

Windows 10 Desktop, Activity Directory