IT SUPPORT EXECUTIVE

  • ELYSS HORIZON SDN BHD
  • Jalan Tun Razak, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Sep 10, 2019
Full time Computer Hardware Engineers Computer Operators/IT Engineers

Job Description

JOB DESCRIPTION

  • Ability in Technical Diagnostic & Troubleshooting Skills
  • Fair knowledge in Active Directory, Windows 7 & above, Server Operating System
  • Knowledgeable in Networking Concepts; TCP/IP, Network Security & LAN/WAN Technologies
  • Knowledge in Windows Server Family would be added advantage
  • Fair English Speaking & Writing skills
  • Vacancy available in KL
  • Fresh Graduates are Encouraged to Apply

RESPONSIBILITIES

  • Provide IT Support to End Users
  • Perform Analysis and Diagnosis to troubleshoot and resolve issues reported by Customers
  • Handle escalation and communication with Customers with courteous manner
  • Create & Update Technical Cases on daily basis
  • Assist Team Leader/ Manager in Handling Customer requirements/ issues
  • Develop Plan for Disaster Recovery and System Availability

 

Years of experience

Fresh/No Experience Required,   1 - 2 years  

Job Industry

Property / Real Estate  

Required Languages

English,   Bahasa Malaysia  

Do you accept foreigners

No