Application Support Engineer

RM3,000 - RM4,000 monthly
  • Starvision Information Technology Sdn Bhd
  • Starvision Information Technology Sdn. Bhd., Jalan PJU 5/1, Kota Damansara, Petaling Jaya, Selangor, Malaysia
  • Sep 06, 2019
Full time Software Quality Assurance Engineers and Testers Computer User Support Specialists Computer Operators/IT Engineers

Job Description

  • Participate as part of the dynamic team in ERP application support
  • Uses established tracking system to log requests, monitor progress, and track problem resolution
  • Perform investigation, develop and implement fixes to address production problems
  • Provide strategic advice to local and global operations in order to provide innovative solutions to support issues
  • Ensure that issues are resolved within the specified SLA
  • Communicate with manager regarding unresolved problems
  • Document and maintain support knowledge base
  • Develop, test and implement small Change Requests
  • Adhere to development process guidelines and technical standards
  • To lead in every aspect of the implementation from analyzing the customer's business requirements to configuring ERP application to meet the customer's needs.
  • Willing to work odd hours based on rotation basis

 

Requirements

  •  Possess a recognized Degree in Computer Science/Information Technology or equivalent
  • Minimum 2 years’ experience in application development and/or support
  • Required Skills: MSSQL, T-SQL and any relevant skills
  • Past working experience as DBA is preferred
  • Ability to work under minimal supervision and self-motivated
  • Minimum 1-2 years hands-on experience on any ERP packages in any of the following modules: Financial & Accounting, HR, Supply Chain Management, Order Management, Inventory, Warehouse Management

 

Years of experience

1 - 2 years  

Job Industry

IT / Software  

Required Languages

English  

Do you accept foreigners

Yes

Required Skills

MSSQL, T-SQL and any relevant skills