Business Analyst

RM5,000 - RM6,000 monthly
  • amIT Global Solutions Sdn Bhd
  • TTDI, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Aug 16, 2019
Full time Systems/Business and Data Analysts

Job Description

Job Description:

  • Drive the development of the Connect and brand.com sites, in close collaboration with IT and business teams;
  • Provide and support new market roll outs and features development by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities;
  • Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts;
  • Drive go-to-market efforts with business teams, in close collaboration with Corporate Communications;
  • Lead the platform enhancement projects and ensure successful delivery to business requirements;
  • Continuous monitoring of site stability / performance and advise business teams on action plan based on insights and analysis;
  • Provide general support on Connect global initiatives;
  • Lead and drive customer experience initiatives to increase customer adoption and satisfaction;
  • Demonstrated fluency in business processes and process differentiation. Identify and lead process improvement initiatives;
  • Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes;
  • Meet with project team regularly to review project deliverables and deadlines;

Job Requirement:

  • Working experience as a Business Analyst in an e-commerce or digital-related company within an Asian context;
  • High customer service mindset and orientation;

Years of experience

3 - 5 years  

Job Industry

IT / Software  

Required Languages

English  

Do you accept foreigners

No

Required Skills

Business Analyst, Ecommerce, "e commerce", digital