SYSTEM ENGINEER

RM2,500 - RM5,000 monthly
  • COOKISS MOBILE SDN BHD
  • Jalan PJS 1/50, Taman Petaling Utama, Petaling Jaya, Selangor, Malaysia
  • Aug 13, 2019
Full time Systems Engineers/Architects

Job Description

  • As a System Engineer you will be part of a team under general supervision, in a 24/7 working shift providing internal and external support.
  • Internally you will work closely with the development and routing team.
  • Externally you will work closely with clients from around the world providing necessary online, telephone, email and Skype support.
  • This is a challenging role that will demand someone with a solid background in a range of modern software hands on, communication with clients experience and adaptability in working different shift.
  • With a proven record in problem decomposition and implementation, we would, of course, expect your written and verbal communication in English to be outstanding.
  • Make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
  • Skills and Qualifications

    • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
    • Required skill(s): PHP, Java, Linux, Problem Solving, Human Communication.
    • At least 1 year(s) of working experience in the related field is required for this position.
    • Preferably Junior Executives specializing in IT/Computer - Software or equivalent.
    • Proper phone, online conversation and email etiquette.
    • Ability to speak and write clearly and accurately.
    • Multi-tasking capabilities.
    • Experience in the Telecommunication industry would be advantageous

     

    Responsibilities for System Engineer

    • Ensure the network is operating in optimal performance.
    • Assist Senior System Engineer in producing weekly and monthly report.
    • Assist head of network implementation in project implementation.
    • To interact closely with customer to increase customer satisfaction.
    • Daily shift and standby support as required.
    • All system and platform must be maintained according to the procedure.
    • All system and platform is performing at the company's expectation (escalation procedures are to be followed).
    • Managing system and platform based on Service Level provided and according to the escalation process.
    • Follow company procedure in maintaining system and platform backup, maintenance, health check, monitoring and testing if required.
    • Provide solution to senior or management if needed.

Years of experience

Fresh/No Experience Required,   1 - 2 years  

Job Industry

IT / Software  

Required Languages

English,   Bahasa Malaysia  

Do you accept foreigners

No