IT Executive (Mandarin Speaking)

RM3,000 - RM5,000 monthly
  • VPO Services Sdn Bhd
  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • Jul 30, 2019
Full time Network Support Specialists Computer User Support Specialists Computer Operators/IT Engineers

Job Description

Job Responsibilities

  • Install, test, monitor, upgrade, repair or maintain the IT infrastructure, Servers, Desktop and Laptop PC as well as software/hardware for VPO
  • Troubleshoot or diagnose any PC/server/multifunction devices related issue
  • Troubleshoot or diagnose network issue including LAN, WIFI, Firewall and internet
  • Provide excellent technical support to end-users while maintaining high customer satisfaction


Requirements

  • At least Diploma or Professional Certificate in Computer Science, Information Technology or equivalent
  • Required skills & knowledge: Microsoft Products, LAN, WAN and basic knowledge of networking and PC/Laptop troubleshooting
  • Required language(s): Mandarin and English
  • Candidates MUST BE fluent in Mandarin as the role requires candidate to deal with Mandarin speaking users
  • Candidate must have knowledge and experience in configuring network devices like Access Point, Router and Modem
  • Candidate must be able to configure Cisco layer 2 and layer 3 switches
  • Candidate must have experience and knowledge in setting up and configuring Fortigate
  • Must have solid knowledge in troubleshooting network issue
  • Working experience in Microsoft Office 365 is an added advantage
  • Possess strong analytical, interpersonal and communication skills
  • Able to work independently under minimal supervision
  • Willing to work in 12-hour shift (with 2-hour break), 4 days per week
  • Fresh graduates are also encouraged to apply.

Years of experience

1 - 2 years  

Job Industry

Call Center / BPO  

Required Languages

English,   Mandarin  

Do you accept foreigners

No

Additional Information (eg. Company Benefits or Project Details)

  • Attractive remuneration.
  • Allowances provided.
  • 4 working days with 3 days off.
  • Annual Leave & Sick Leave.
  • Can be reached by public transport (i.e. LRT and Monorail)