Role- Sales & Retention Customer Service (Mandarin Speaking)
A CSS-Sales and Retention Customer Service Representative’s role is to handle all incoming inquiries on Microsoft’s products, technologies, programs, policies and services. They are able to handle inquiries via all media channels both inbound and outbound. The CSS-Sales and Retention CSR is required to represent Microsoft appropriately to all customer segments and partners.
Duties and Responsibilities:
Role- Customer Service Representative (Korean, Cantonese & US English)
The Customer Service Representative Role is to handle incoming program inquiries from Microsoft Partners and Customers. They are able to handle inquiries via all media channels supported for both inbound and outbound services.
Foreigners with Native Language skill (for any of the language- Korean, Cantonese, Mandarin or US English) are welcome to apply.